2.2 Depending on the service period, a copy of the identity card or other identification document may be required for the customer to identity verify.
2.3 DiagonalRoot will activate customer services within 48 hours after payment confirmation. Otherwise, it will be performed a refund of the respective value.
2.4 In case of terms and conditions violation, DiagonalRoot reserves the right to interrupt the customer services and it will not refund the client. 2.5 After services completion, the client must make the payment within a maximum of 48 hours, or services will be interrupted.
3.1 When activating a service, the customer will receive an email with the service information.
3.2 If 3 days after the payment expiration date of the service, the customer does not renew the same, it will lose the right to continue using the service.
3.3 DiagonalRoot is committed to providing the powerful physical servers and resources required for the smooth running of an advanced clients daily life.
3.4 Customer will have access to the service through diagonalgs panel access, that will receive after payment confirmation and service activation.
3.5 If the customer modify his service in a way that compromises the performance of other services on the same physical server,
our team reserves the right to suspend the service and notify the client.
4.1 DiagonalRoot stores customers personal information for communication and information only. Our company will never compromise the information of its clients.
4.2 Personal data is stored exclusively for the purpose of identifying the customer, password recovery and informing future news or promotions.
4.3 By finishing the client account, customer may request the defenitive exclusion of his information from our database.
5.1 Bank Transfer, Multibanco, Skrill and Paypal.
6.1 Our sponsorship includes Game servers, Streaming servers and Webhosting.
Consult our Partnership area to know everything about our sponsorship.
7.1 Counter-Strike: Go server need to be associated with your Steam account?
Yes. Client can create their own steam tokens. Go to this steam page and login with your steam account: https://steamcommunity.com/dev/managegameservers
Complete the steps. The CS:GO AppID is 730 and in "Note" field writte your server name, for example. Click "Create". Created token! Now you can put this token in your server.
Go to DiagonalRoot GamePanel and select your CsGo server. Put the steam token in "Steam Account Login Token" field. Done! Your server will appear in steam list.
8.1 DiagonalRoot is not responsible for damage or data loss resulting from technical problems outside its domains and influences.
9.1 If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it.
We may, but have no obligation to, monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account.
You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill.
If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
10.1 Although this Website may link to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
Some of the links on the Website may be "affiliate links". This means if you click on the link and purchase an item, Website Operator will receive an affiliate commission.
We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites.
We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website.
Your linking to any other off-site websites is at your own risk.
11.1 We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website.
When we do, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes.
12.1 You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement.
If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.
If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to support@diagonalroot.com
This document was last updated on July 12, 2020